🚚 Shipping Policy
At Okady, we strive to provide a seamless and reliable shipping experience for all our valued customers. Please take a moment to review our shipping policy to understand how we process and deliver your orders:
📦 Order Processing Time:
Once your order is placed, our team will begin preparing it for shipment. Orders are typically processed within 1–2 business days. Please allow for additional time during peak seasons or promotional periods.
✈️ Shipping Methods:
We offer flexible shipping options to suit your needs:
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Standard Shipping: Delivers within 5–7 business days. A great option for cost-effective delivery.
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Express Shipping: Need it faster? Express shipping delivers within 2–3 business days. Additional charges may apply.
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International Shipping: We proudly ship to select international destinations. Delivery times vary depending on your location and customs procedures.
💲 Shipping Costs:
Shipping costs are calculated at checkout based on your location, selected shipping method, and the size and weight of your package. You’ll see the total shipping charges before completing your purchase.
📍 Shipping Address:
Please double-check your shipping address during checkout. We cannot be held responsible for delays or losses due to incorrect or incomplete information. If you need to update your address, contact us as soon as possible.
🔍 Order Tracking:
You will receive a confirmation email with a tracking number once your order ships. Use this to monitor your package’s journey either through our website or the carrier’s tracking page.
🌍 Customs and Duties (International Orders):
Additional customs duties, taxes, or fees may be charged by your local government for international shipments. These charges are the responsibility of the recipient and are not included in your order total.
✅ Shipping Insurance:
All items are securely packed, but for extra peace of mind, we offer optional shipping insurance for an added fee. This covers loss, damage, or theft in transit. Contact us before placing your order to add insurance.
📞 Questions or Concerns?
If you have any questions about your shipment or need assistance, our customer support team is here to help.
📧 Email: help@okady.com
We’re committed to delivering a smooth and satisfying experience every step of the way!